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System Overview ​

System Introduction ​

Overview ​

The Whale Broker Management module provides management of broker–client relationships as well as administration functions for brokers and teams.

Relationship Management ​

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⚓ Broker Management > Relationship Management

Supports querying the clients under a specific broker or directly searching for an individual client.

Once a client is found, the following actions are available: [Unlink Broker Relationship] and [Transfer to Another Broker].

When changing or assigning a broker for a client, the system can optionally send an email notification to the client.

Teams and Brokers ​

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⚓ Broker Management > Teams and Brokers > Team Management

First, you can add broker teams under "Team Management" in Teams and Brokers. The system currently classifies team types as: Broker / Marketing Team.

After successful creation, you may perform actions in the operations area on the right of the record display: [Details] / [Edit] / [Freeze].

Broker Management ​

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⚓ Broker Management > Teams and Brokers > Broker Management

Click [New] in the upper right to create broker information. After successfully creating a broker, the system will automatically synchronize and create a backend user account (the broker account can log in to the WTT client).

Note: When creating a broker, the broker’s brokerage email address is validated as unique.

After successful creation, you may perform actions in the operations area on the right of the record display: [Details] / [Edit] / [Freeze] / [Subordinate Management].

[Edit] — When modifying a broker’s commission plan, the system supports optionally synchronizing the commission plan configuration for the broker’s clients.

[Freeze] — After freezing a broker, that broker will be unable to use the account to log in to WTT.

[Subordinate Management] — This function has been migrated to “Identity Management > Personnel Management,” where you can locate the corresponding broker user to edit “Data Permissions.”

New broker configuration in Broker Management: when opening an account, if a broker is not manually assigned, the system will preassign the account to a specified broker.

The query component supports searching by broker ID or broker name.

Commission Plan Settings ​

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⚓ Broker Management > Commission Management

This feature sets or modifies brokers’ commission share plans, providing post-calculation commission queries, share management, and commission plan configuration.

Add New Commission Plan ​

Click [Add] in the upper right to create a new commission share plan.

First, complete the primary information for the plan.

Special field descriptions:

  • Commission target setting (brokerage firm or broker): determines which object the configured algorithm applies to (which one is calculated first).
  • Allow loss field: determines the handling when the share amount exceeds the commission; if loss is allowed, the calculated amount may exceed the commission.

After adding rules, you can configure plan rules separately for stocks, options, and other instruments.

Field descriptions:

  • Billing method: determines whether the share amount is calculated as commission (OR trade amount) * rate.
  • Tiered calculation base: determines whether commission (OR trade amount) is used to divide tiers.
  • Cross-tier handling method: determines whether to apply a single rate uniformly to the calculation base or to split the calculation across multiple segments.

Notes:

  • If the commission currency and the commissionable currency differ, the share amount will be converted to the commission currency according to the exchange rate.
  • Tier ranges are left-open (exclusive) and right-closed (inclusive).
  • Relationship between tiered minimum/maximum charges and the main page minimum/maximum charges:
    • After the tiered calculation produces an overall share amount, it is then compared with the main page limits.

Example 1: Set a commission plan at 1% of total commission, with a minimum charge of 2 HKD and a maximum charge of 50 HKD.

Example 2: Tiered commission based on the trade amount of a single contract, splitting the trade amount across each tier for separate calculation.

For a trade amount of 5,000: 1,000 is charged at the first tier rate; 4,000 (5,000 − 1,000) is charged at the second tier rate.

Example 3: Tiered commission based on the trade amount of a single contract, where the trade amount falls into a specific tier and is charged uniformly at that tier’s rate.

For a trade amount of 5,000: the entire amount is charged at the second tier rate.

Automatic Assignment of Commission Plan at Account Opening ​

After configuring a commission plan, you can set a default commission plan on the Broker Management page.

If, at account opening, a user is assigned to that broker, the user’s default commission plan will be set to that plan.

Set Customer-Level Commission Plans ​

In Billing and Commission Management, you can modify customers’ commission plans in bulk or on an individual basis.

Commission Detail Query Operation Instructions ​

Commission Detail Query ​

Menu: Broker Management > Broker Commission Management > Commission Share Details Query

After the day-end process completes successfully, the system will trigger the commission calculation task (an asynchronous task).

Querying the commission share amounts for a broker’s clients is performed using accounting date and transaction currency as query criteria. The system supports daily, monthly, and annual periodic report queries (Report Management – Commission Reports). Click [Export] to download the query results.