System Overview

System Introduction

Overview

The KYC process typically involves multiple personnel and review steps to ensure the authenticity of a client's identity, the legitimacy of their funds, and to assess their risk tolerance.

The following review roles are generally involved:

1. Customer Service / Front Desk Staff:

   • Collect account opening applications and related materials submitted by clients.
   • Check the completeness of application forms and the accuracy of required fields.
   • Assist clients in completing necessary forms and documents.
   • Forward collected materials to subsequent reviewers.

2. Review / Back-Office Staff:

   • Verify and validate the materials submitted by clients.
   • Perform identity verification by comparing the client's identification documents against public databases or third-party identity verification services.
   • Perform address verification by checking the client's proof of address documents.
   • Investigate the client's occupation and financial status and verify related information.
   • Conduct risk assessments to evaluate the client's investment objectives, investment experience, and risk tolerance.
   • Monitor and investigate the client's source of funds to ensure legality and compliance.
   • Based on the review results, decide to approve, reject, or request further verification of the account opening application.

3. Compliance / Risk Control Staff:

   • Reexamine and audit the work of reviewers to ensure review procedures comply with internal policies and legal and regulatory requirements.
   • Provide compliance guidance and recommendations to ensure the KYC process meets regulatory obligations.
   • Monitor and review potential risk issues, such as money laundering and terrorist financing, to ensure compliance.

Account Opening Review

KYC Review Process

After a client’s account opening materials have been signed and submitted (whether online or in-person at a branch), they enter the securities system’s internal KYC review process.

The primary KYC process nodes currently used in the system’s account opening workflow are as follows:

Account Opening List

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⚓ KYC > Account Opening Review > Account Opening List

The Account Opening List page displays all account opening application records submitted by clients, including all account statuses.

Metric Card Description

Metric cards support custom configuration, including the number displayed and their order.

Account Opening List

• Supports filtering account application data by various fields.
• The list supports sorting by fields such as submission time, most recent update time, and account opening success time in ascending/descending order.
• Click the "Details" button to navigate to the KYC detail page to view the complete account opening information.

Account Opening Review Records

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⚓ Menu Entrance: KYC > Audit Records

You can query clients’ account opening review records. Click [Details] to review the KYC review node records (Compliance / RO / VC) and related detailed materials.

AML

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⚓ Menu Entrance: KYC > TESS

This page displays the monitoring status and pending alerts for all clients with TESS invocation records.

Note: Client records that did not match will not be shown here.

The page provides four dimensions: All Clients / Pending Alert Clients / Keep Monitoring - Main Holder / Continuous Monitoring Clients (Secondary Holder).

When switching between dimensions, the lower data area loads the relevant records to facilitate monitoring and review of individual entries. According to AML management needs, you may operate “Cancel Monitoring” or “Add to Watchlist.”

Third-Party Verification

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⚓ Menu Entrance: KYC > Third-Party Verification

During the client identity authentication stage, third-party verification files can be uploaded manually, and you can click [Manual Verification] to view the contents of submitted verification files.

Data Management

Account Opening Data

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⚓ KYC > Document Management > Account Information

The Account Opening Data list page displays all account opening application records submitted offline.

Account Opening Data List

• Supports filtering list data by various statuses.
• Click the "Import Users" button to download the import template and perform bulk import of account opening applications.
• Click the "Add Account Application" button to submit account opening applications for Individual Accounts / Corporate Accounts / Joint Accounts from the backend.
• Click the "Details" button on the list page to view completed account opening materials.
• Click the "Edit" button on the list page to continue filling out incomplete account opening processes.

Bulk Update

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⚓ KYC > Document Management > Account Information > Batch Update

The bulk update page displays historical records of submitted bulk modification data.

Submit Bulk Modification Operation

Click the "Bulk Import" button to download the import template. Upload the file containing modification information according to the import requirements.

Work Order Review

• The bulk modification list page displays successfully uploaded data.
• Click the "Details" button, or select multiple records using the checkboxes on the left of the list, to review single or multiple modification work orders at once.
• After approval, the client's account opening data will be updated synchronously.

Account Opening Data Entry

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⚓ KYC > Account Opening Data > Add Account Application

On the Account Opening Data page, click "Add Account Application" to complete the offline submission of account opening information.

Step One: Select Account Type

Account type selection consists of three steps: select an existing client or create a new client, choose the client type, and select the client's nationality.

Select Existing Client / Create New Client

• Select Existing Client: choose a registered client (APP user). Searchable by Member ID, phone number, email, full name, or identification number.

• Create New Client: for clients not registered in the system, create them through this operation. The system currently provides multiple login methods:
  • System-generated APP account login
  • Mobile phone verification code login
  • Email verification login

Choose Client Type: Individual Client / Joint Client / Corporate Client

Note: For corporate accounts, you may modify the default CRS corporate entity type.

Select Client Nationality: the system supports 200+ nationalities.

Step Two: Upload Identification Documents

There are three client nationality categories:

1. Nationality: Mainland China

   1. Mainland China users must upload: Mainland China ID card.
   2. Possession of a Hong Kong identity document: default is No; if the user selects Yes, guide the user to provide Hong Kong document details.

2. Nationality: Hong Kong, China

   1. Hong Kong users must upload: Hong Kong identity card and complete corresponding information.

3. Nationality: Other

   1. Other nationality users must upload: identification document(s) + passport.
   2. Possession of a Hong Kong identity document: default is No; if the user selects Yes, guide the user to provide Hong Kong document details.
   3. If the user selects No, upload other identification documents.

Step Three: Upload Proof of Address

There are two client types for address proof:

1. Mainland China nationals

   1. The ID card may be used as proof of residential address.
   2. If the address proof document type is selected as ID card, no separate proof of residential address upload is required.

2. Others

   1. Proof of residential address must be uploaded.

Step Four: Enter Basic Information

This primarily includes occupation information, tax information, email address, and other details.

Tax Information: clients must provide the country/region of tax residence and the taxpayer identification number; up to 10 entries are supported. Fields include: Tax Country/Region and Taxpayer Identification Number.

Email Address: the email is used to receive statements, notifications, and other communications. An App user's email address must be unique.

Enter contact mobile number: multiple clients may use the same contact mobile number.

Step Five: Enter Asset and Investment Information

Step Six: Compliance Information Confirmation

Step Seven: Confirm Information

The system arranges and displays the client's information in blocks by: identification documents / personal basic information / occupation information / asset and investment information / compliance information confirmation / linked account information, to facilitate review and confirmation of entered data.

If any information requires correction, click the [Edit] button at the top right of the block to navigate to that section for modification.

Step Eight: Select Account Type and Upload Account Opening Documents

Upload account opening and custom documents:

1. Base documents are system-generated account opening documents; information entered in the backend is automatically populated.
2. Business staff can print documents for the client's signature.

Account Types: you may choose to open a margin account or a cash account; the system supports opening multiple accounts simultaneously.

Other configuration information includes: whether to receive offline statements, broker, witness staff name, license number, securities number (client account can be entered manually), and client statement confirmation.