System Overview

System Introduction

1. System Introduction

This guide covers the full back-end operational workflow for cryptocurrency withdrawals, including record creation, query tracking, and work order approval processes, to ensure standardized back-end operations and to safeguard business compliance and fund security.

Prerequisites

• Back-end operators must log in to the WBO back-end system using their dedicated account credentials and navigate to the "Virtual Asset Management - Deposit/Withdrawal - Coin Withdrawal" module.
• Confirm that the account has permissions for "Coin Withdrawal Application" and "Approval" operations; if permissions are not available, contact the administrator to request access.

2. Operation Instructions

Cryptocurrency Configuration

Prior to a customer's withdrawal, configure the cryptocurrency settings for withdrawals.

Customer Wallet Address

Completing wallet address verification prior to withdrawal is a critical prerequisite for ensuring asset security.

Withdrawal Operations

Request Reception and Record Creation

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Menu path: WBO - Virtual Asset Management - Deposit/Withdrawal - Coin Withdrawal Application

• After the client submits a withdrawal request, the system automatically receives the request information and generates a unique withdrawal record containing core information such as the record number, user's securities account, cryptocurrency, amount, destination address, transaction hash (TXID), request time, status, and other key details.

• The client's withdrawal application is automatically linked to a WBO work order (work order identifier: atm.va.coin_withdraw_apply), and the system will carry out approval in accordance with the preconfigured approval flow.