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17. Front-end WTT display issue ​

17. Front-end WTT Display Issues ​

17A Question: How can the front-end view the names of the primary and secondary holders in joint account information? ​

Answer: In the "Customer Information" component, click the "..." settings in the upper-right and enable the option to display joint account information.

17B Question: What is the "Reset Current Layout" feature? ​

Answer: "Reset Current Layout" restores the layout to its initial state. This feature is only available on system base pages (e.g., Stock, Quotes, Trading); it is not available on custom pages.

17C Question: Does WTT's "Save All Layouts" require saving each page individually? ​

Answer: Use the component toolbox in the upper-right: Layout Management > Save All Layouts to save the entire WTT layout. You do not need to save each page individually.

17D Question: How is the Net Asset Ratio calculated? ​

Answer: Net Asset Ratio = Equity Assets / Total Market Value of Holdings.Equity Assets = Total Cash + Total Market Value of Holdings.

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The Total Market Value of Holdings includes the market value of stocks and options.

17E Question: How do I apply for market data in WTT? ​

Answer: Click "Market Data Application" in the top-right of WTT, then select the market and data plan in the "Market Data Store." After approval, charges will be billed on Whale's monthly invoice according to usage.

17F Question: If the front-end market view is set to 40 broker levels for bids and asks, how is the "40 levels" calculated? ​

Answer: The broker bid/ask depth contains a list of the top 40 broker IDs in the buy/sell direction:

  • If more than 40 brokers are present at a single price level, the page displays the first 40 brokers.
  • If fewer than 40 brokers are present at a single price level, then: 40 = Number of Brokers + Number of Price Levels with Brokers + Number of Price Levels without Brokers * 2.
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Note: Under exchange rules, a price level with no brokers occupies two rows: one row indicates the distance from the reference price, and the other row indicates that there are no brokers at that price.