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Quick Start

Overview

The WHALE asset account is primarily used to query asset transaction records and to manage client assets, including asset freezing and unfreezing, account adjustments, and transfers between accounts.

Quick Start

You must obtain the following permissions to use the system's functions normally.

Permission Name

Description

PortfolioFull
manage accounts, freeze/unfreeze, perform adjustments, execute asset transfers, and modify business codes

Full permissions for all functions under the asset account

Query Client Asset Details and Transaction History

Query Client Asset Details

  1. Access "Account Query" and select the relevant account dimension to perform the query.
  1. The query results default to displaying an asset overview, which includes total assets, financing information, risk status, cash details, and position details. You may also switch tabs to view client information, deposits and withdrawals, and other related information.

Query Account Asset Balances and Transaction Details

  1. Access "Account Balances" to view all clients' asset balances by asset type — Cash/Stocks/Funds/Options/Bonds/OTC/Virtual Assets. By filtering clients, you can view the asset balances for a specific client. The page also supports queries by currency and account type. The list operation "Details" on this page allows you to further view the client's transaction details.
  1. Account details can be accessed from the account balance details or directly from the menu; account details are organized by the same asset types as account balances — Cash/Stocks/Funds/Options/Bonds/OTC/Virtual Assets — and can be viewed in the corresponding tabs.

Freezing and Unfreezing

Freeze Assets

  1. Go to "Asset Freeze" and select the asset type — Cash/Stocks/Funds — to access the corresponding page. The list displays current freeze records; to create a freeze, click "New".
  1. After entering the freeze information and clicking "Confirm", the request will enter the work order approval process; once approved, the freeze will be executed.

Unfreeze Assets

  1. Successfully frozen records appear in the unfreeze list under the corresponding asset type with status "Frozen". To unfreeze, use the "Unfreeze" action in the operations column; after work order approval, the asset will be unfrozen and the freeze status will update to "Unfrozen".

Account Adjustments

Manual Adjustments

  1. "Manual Adjustments" is organized into tabs by asset type — Cash/Stocks/Funds/Bonds/OTC/Virtual Assets — for viewing and performing adjustments. Click "New" at the top-right of the list to enter the adjustment creation page.
  1. Fill in the adjustment information (*required fields) and submit for review. After work order approval, the adjustment will be executed, and the adjustment results can be viewed on the list page.

Temporary Adjustments

  1. "Temporary Adjustments" is organized into tabs by asset type — Cash/Stocks/Options — for viewing and performing adjustments. Click "New" at the top-right of the list to enter the temporary adjustment creation page.
  1. Fill in the adjustment information (*required fields) and submit for review. After work order approval, the temporary adjustment will be executed, and the adjustment results can be viewed on the list page.
  1. When the validity period set for a temporary adjustment expires, the system will automatically invalidate the temporary adjustment. Prior to automatic invalidation, it can also be manually invalidated using the "Invalidate" action.

Asset Transfers

Inter-Account Transfers

  1. Inter-account transfers support fund transfers between primary accounts of the same client and between related main and sub-accounts. From the page, click "New" in the top-right to create a transfer.
  1. Fill in the page information and submit for review. After work order approval, the transfer will be executed, and the transfer results can be viewed on the list page.

Inter-Account Position Transfers

  1. Inter-account position transfers support stock transfers between sub-accounts under the same main-sub relationship and between main and sub-accounts. On the page, click "New" in the top-right to create a transfer.
  1. Fill in the page information and submit for review. After work order approval, the stock transfer will be executed, and the transfer results can be viewed on the list page.

Modify Business Codes

  1. In "Business Code Query", you can modify whether the transactions associated with a business code are displayed to clients and change the corresponding display name.
  1. After making changes, submit for review; once approval is complete, the changes will be applied.