4. Manual Account Adjustment Issues

4. Manual Adjustment Issues

4A Q: How can a manual adjustment be modified?

A: Completed adjustments cannot be modified. When creating a new adjustment request, selecting "Save Only" allows subsequent modification; if "Submit for Review" is selected, the request can only be rejected and a new request submitted.

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When an adjustment operation is rejected, the client will not receive a notification.

4A Figure 1

4B Q: The accounting date options for adjustments only show today and tomorrow — how can I backdate to yesterday?

A: The accounting date is not mandatory and may be left blank (see 4B Figure 1). If you need to restore yesterday’s transaction records, you must perform a settlement reversal (see 4B Figure 2).

4B Figure 1

4B Figure 2

If re‑calculation of interest/settlement data is not required, asset reversals may be optionally omitted.

4C Q: If I perform an adjustment to deposit/withdraw funds or securities after the system’s clearing cutoff time, how should I handle it?

A: On the Clearing Management > Transaction Management page, select the position/fund transaction and click "Edit Date" to change it back to the accounting date of the current day. After end‑of‑day processing completes, the day’s statement will include that transaction.

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If you do not need the transaction to appear on the current day’s statement, you may keep the original accounting date and make no changes.

4D Q: Can the total cost price of stocks adjusted via manual adjustment be modified?

A: On the Asset Account > Account Inquiry > Overview page, click "Modify Cost"; after end‑of‑day processing, the cost will be viewable on the statement.

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Note: Not applicable to funds & bonds.

4E Q: What do Street, Nominee, and Own mean during adjustment?

A:

• Street: shares that have not been transferred and are not registered in the broker’s name (typically enter the quantity under Street).
• Nominee: shares that have been transferred and are registered in the broker’s name.
• Own: shares registered in the client’s name.

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If the wrong holding type is selected during adjustment, perform an "Internal Transfer" on Clearing Management > Position Management > Position Inquiry.

4F Q: How can transfers of funds or securities between clients be handled?

A: Manual adjustments can be used for this purpose: one client is debited and the other client is credited.

4G Q: How should inter‑client adjustments be reported for over‑the‑counter securities transactions?

A: Only physical shares or corporate actions involving stamp duty can generate an OTCR file for upload. For inter‑client adjustments, you can export a blank SDR070 - OTCR Report Excel template and manually fill in the transaction details for reporting.

4H Q: Can adjustments be processed in bulk?

A: Click "Batch Create" in the corresponding category column to download the template. Provide the required information according to the "Import Field Description"; optional fields may be left blank.

https://support.longbridgewhale.com/topics/misc/0n72ue?locale=en

4I Q: How can the business name for adjustment types on the statement be modified?

A: On Asset Account > Business Code Inquiry, select the relevant business type, click "Edit", and modify the business name.

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The LCOTHER2 business code is not linked to a specific business scenario and may be renamed by users for use with adjustments.

4J Q: If funds are deposited using "Manual Adjustment" rather than Funds Management > Deposit, what impacts will this have?

A: There are three impacts:

1. Different accounting ledger classification (depending on company settings).
2. Different presentation on the statement.
3. Different record locations for viewing.