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Frequently Asked Questions

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Question: If I want to restrict certain stocks from being transferred in, can this be configured?

Answer: Yes. Enter the target security's code to complete the configuration.

Path: Transfer In > Restricted Stock > [Add]

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Question: Why can't I find the application record on the Notify Broker page?

Answer: The Notify Broker function requires selecting a specific broker first; the system will automatically populate the email address. Then select the application number. The page only displays application records that have not yet been notified to the customer.

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Question: After using the Notify Broker function, where can I check whether the sent emails were successful?

Answer: Path: Transfer In > Email Records